Procurement Talks: Four perspectives on tranformation (Episode 2: Technology in Purchasing - Smart Tools, Slow Adoption)

This is part 1 of a two-season (2025) podcast produced by HHU master’s students as the final project for Purchasing and Supply Management. Each episode grounds essential procurement topics and features interviews with industry experts—designed for practitioners in purchasing, supply chain, operations, and adjacent fields.
Guest: Andries Feikema, Director & Head of Strategic Engagements, Procurement Solutions, SAP, author of "Digital Transformation in Procurement"
Student hosts: Irina Diatlova, Natalia Khvan, Dmytro Miskiv
Why do digital procurement suites promise big gains but struggle to stick? We discuss the tech stack, real adoption hurdles, and how to turn tools into outcomes with SAP’s Andries Feikema.
REFERENCES
Minute: 2:20 Kraljic, P. (1983). Purchasing must become supply management. Harvard Business Review, 61(5), 109–117. ⁠https://hbr.org/1983/09/purchasing-must-become-supply-management⁠
Minute: 2:45 Gelderman, C. J., & van Weele, A. J. (2003). Handling measurement issues and strategic directions in Kraljic’s purchasing portfolio model. In Proceedings of the 12th International IPSERA Conference (pp. 404–419). Budapest, Hungary. ⁠https://research.tue.nl/en/publications/handling-measurement-issues-and-strategic-directions-in-kraljics-purchasing-portfolio-model⁠
Minute: 3:15 Karttunen, E., Lintukangas, K., & Hallikas, J. (2023). Digital transformation of the purchasing and supply management process. International Journal of Physical Distribution & Logistics Management, 53(6), 645–662. ⁠https://doi.org/10.1108/IJPDLM-06-2022-0199⁠
Minute: 3:55 JAGGAER. (2019, July 25). Key findings from the JAGGAER 2019 digital procurement survey. ⁠https://www.jaggaer.com/blog/how-close-digital-transformation-procurement⁠
Minute: 4:16 PwC Germany. (2024). Digital Procurement Survey 2024: The evolution of procurement: Strategic resilience, sustainability and digital transformation currently in focus. ⁠https://www.pwc.de/en/strategy-organisation-processes-systems/digital-procurement-survey.html⁠
Minute: 9:45 Guida, M., Caniato, F., Moretto, A., & Ronchi, S. (2023). The role of artificial intelligence in the procurement process: State of the art and research agenda. Journal of Purchasing and Supply Management, 29, Article 100823. ⁠https://doi.org/10.1016/j.pursup.2023.100823⁠